LiveAgent

LivePresentation – Shareware – iOS

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LiveAgent Review

LiveAgent by LivePresentation is a powerful customer support software that helps businesses of all sizes manage and streamline their customer service operations. With a wide range of features and advanced functionalities, LiveAgent is designed to improve customer satisfaction and streamline communication with clients.

Key Features:

Omnichannel Support: LiveAgent allows you to manage customer inquiries from multiple channels, including email, live chat, social media, and phone calls, all from a single dashboard.
Ticket Management: The software enables you to create, assign, and track support tickets efficiently, ensuring that no customer issue goes unresolved.
Live Chat: Engage with customers in real-time through the live chat feature, providing instant assistance and boosting customer satisfaction.
Knowledge Base: Create a self-service portal with FAQs and articles to help customers find answers to common queries on their own.
Reporting and Analytics: Gain insights into your customer service performance with detailed reports and analytics that help you make data-driven decisions.

Benefits of Using LiveAgent:

Improved Customer Satisfaction: By providing timely and effective support across multiple channels, you can enhance customer satisfaction and build long-lasting relationships with your clients.
Efficient Ticket Handling: The ticket management system ensures that customer issues are addressed promptly and resolved in a timely manner, leading to higher customer loyalty.
Enhanced Productivity: With features like automation and canned responses, your support team can work more efficiently, handling a larger volume of inquiries without compromising on quality.
Centralized Communication: By consolidating all customer interactions in one platform, LiveAgent helps you streamline communication processes and avoid information silos within your organization.

LiveAgent by LivePresentation is a comprehensive customer support solution that empowers businesses to deliver exceptional service to their clients. With its diverse range of features and user-friendly interface, LiveAgent is a valuable tool for any company looking to elevate their customer service experience.

Vue d'ensemble

LiveAgent est un logiciel de Shareware dans la catégorie Divers développé par LivePresentation.

La dernière version de LiveAgent est actuellement inconnue. Au départ, il a été ajouté à notre base de données sur 20/03/2008.

LiveAgent s’exécute sur les systèmes d’exploitation suivants : iOS.

LiveAgent n'a pas encore été évalué par nos utilisateurs.

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